How can I get rid of fold marks?
Roll marks from shipping/folding that will disappear with routine vacuuming.
This is not the color that I selected.
If it is not the wrong carpet, yes, it is. All carpets are unique and there are no alternate color of a carpet. Also due to editing and image formats, colors may vary in real life and computer. Also color may be seem different under different light conditions.
Is there any other size for this carpet?
Unfortunately, no. All carpets are unique as design and size, but you might find a similar one in different sizes.
Is it really authentic?
Absolutely. We always get our items from manufacturers. At will, a certificate will be provided as our promise.
How do I return an item?
You can send back the item in 30 days.